7am to 8pm Monday to Friday 9am to 6pm over the weekend
These are just some of the many nice emails I've received over the years.
I didn't ask my customers to send them, but I did ask their permission to quote them here.
"Hi Baglady thanks
for your updates - i never knew that ordering vac bags could be
such fun bags of fun in fact"
Brian W, Aylesbury
"Thank you very
much for your great service. I have been seeking BOSCH bags for my
machine for years in Fiji and no one seems to want to bring them
into Fiji or carries the stock. I sure will advise all my mates to
seek bags at your site.The bags fit perfectly and took 3 weeks to
arrive. So many thanks and have a great year!! Regards"
Leanne E, Lautoka, Fiji
"Thanks! my order
have arrived. And it fits into my existing vacuum cleaner. Thanks
again. Cheers!"
Mazli S, Choa Chu Kang, Singapore
"Thanks v
much...have searched for ages to get these!"
Helen T, Criccieth
"Very quick and
efficient - turned up the day after the order. Thanks"
David C, Dundee
"Thank you.
they have arrived. Cant ask for bettrer service than
that!"
Peter H, Malvern
"Hello! Today is
Thursday 18. feb. and package already came in Slovenia! many thanks
and have a good time. regards,"
Robert R, Ljubljana, Slovenia
"Thanks for such
fast service. Bags received this morning, fit fine.
Thanks!"
Christie K, St Helens
"the bags have
arrived (actually a whole week ago). thanks for your prompt
service."
Chana S, Jerusalem Israel, Israel
"Bags
have arrived safely and quicker than if I had gone to my local
shop... Thanks"
Brian I, North Epping, Australia
"Would like to
thank you for all your help and quick response to all my e mails .
The bags have arrived safe and sound , and her in doors is moaning
that she now has to Hoover up .. (ha ha ) Will certainly recomend
you to all our friends ,. Thanks again ."
Roy M, Valencia, Spain
"Just to say that
my bags have arrived. Thanks so much. Lost track of the number of
hours I have wasted over the years trailing around trying to find
replacement bags.Will recommend you to all my friends
Regards"
Eileen M, London
"Many
thanks for your prompt action; much appreciated! This is indeed an
excellent service; the kind that ensures repeating customers Best
Regards"
Costas C, Lemesos, Cyprus
"Hi, Received
the vacuum bags this morning. Will order from you again when we run
out! It's a great service you provide. Many thanks and kindest
regards,"
Chris L, Cheltenham
"Hi there Baglady,
Just a quick message to say that we received our order yesterday
... the bags are fine ... fit perfectly. Knowing the vagaries of
the Spanish postal service, it's clear that you dispatched our
order very promptly - for which, thank you. I don't mean to sound
patronising but, from this experience, I like the style of your
business. Your service, returns policy etc. are excellent. Your
approach seems simple, fair and efficient. Your web site is also
very good ... simple, intuitive and does the job with minimum of
fuss. Wish there were more businesses like yours. Cheers ...
"
Peter Earnshaw, Cadiz, Spain
"very very thanks
..your product is in mi house ..all ok"
Angel R, Premia De Mar, Spain
"Hi just to say I
really appreciated the speed with which you sent my hoover bags
recently! Best wishes"
Susanne L, Grantham
"Hello there
Baglady. I am writing to confirm that I have now received the
vacuum cleaner bags which I ordered on August 15th. Many thanks for
your prompt service. Best regards"
Mr Gordon W, Morecambe
"Hey, My order
arrived today and I can't tell you how grateful I am that you were
willing to send to an APO. The crazy thing is they sell vacuums in
the PX, but not the bags and well the dirt here is a constant,
uphill battle. Thank goodness for the internet and our little
global village called "earth". Thanks again and be safe.
"
Angela B, Camp Parker, US Military, Iraq
"Received
vacuum bags in post this morning - super fast service. Many
thanks"
Mark C, Lockerbie
"My order arrived
this morning. Thank you for your efficient and prompt
service."
Carolyn B, Twickenham
"I received the
bags this morning - thank you for a very prompt response to my
order."
Joan W, Lilliesleaf, By Melrose
"What fantastic
service! Our order arrived today at 09:15. Great work Thank
you"
Derek P, Crawley
"The bags arrived
on Wednesday. What an amazingly prompt & efficient service.
Less than 24 hours from start to finish Many thanks"
Isabelle T, Milngavie
"Thank you for
quick service......hoover bags received this morning"
Maggie M, Rogart
"Thanks for your
great service. I was only in Scotland for a long weekend and the
bags arrived the day after I ordered them. Great service and I am
sure to book from you in the future and recommend you to others.
Regards"
Sheila A, Glasgow
"Hey, just to
let you know the hoover bags arrived today - your website was
wonderfully straightforward and easy to use, the payment options
great and the service impeccable - aaahhhh, if all internet shops
were as good as yours the world would be a better place. Thank-you.
Oh, and if you ever need a recommendation - I'd be happy to give
it. Cheers again and kindest regards"
Suzanne C, Sevenoaks
"Hi Received the
goblin cleaner bags this morning. Thank you for sending so
promptly."
Guto H, Anglesey, Wales
"I just want to
say thank-you for such prompt, accurate and efficient service.
Despite the one day postal strike, I received my order just 2 days
after it was sent. I wish all organisations were as efficient.
Thank you again."
Penelope S, Slough
"hi rob good
service! just emailing to say i love your name baglady
!"
Roger H, Silverdale
"Hello My order
arrived yesterday and in good conditions. Thank you. I will
certainly use your service again."
Beverley L, Newcastle
"Hi, I would just
like to thank you for your very prompt service in sending my
Airflow cleaner bags. They arrived this morning. I am really
pleased with the type of bags, i have just fitted one into my
cleaner. They are a much improved as they are easier to fit, as
they are softer to manipulate.than the old brown paper type. It
always seemed a problem where to put the majority of the bag! I
will keep your contact mail address, and will definitely use your
service again when i require more. Thank you once again. Sincerely
"
Sybil E, Chichester
"Bag Lady - your
service is brilliant!!! Not only did you answer my email straight
away and over a weekend, with accurate information and helpful link
, but I ordered these on Sunday 11th and they were with me on
Friday 16th, just 5 working days later. So what? - I live in a
rural, middle of nowhere area in South Africa - about 5000 miles
away as the crow flies! To say I am impressed is an under
statement. Thank you. "
Iris T, Ladybrand, South Africa
"Dear Baglady,
Many thanks, you seem to be most efficient which is a bit of a
change around here!"
Helen E, Maleny, Queensland, Australia
"Brush
arrived in record time and just the job! Many thanks,"
Gavin T, Edinburgh
"Hi Many thanks
for order received this morning. Excellent service!
Regards"
Ann R, Eastbourne
"Hi Thank you
for your excelent service. Regards"
Ann K, Alicante, Spain
"Hi Did
someone say there was a postal strike? Vac bags arrived today.
Thank you for speedy service. Regards "
Margaret L, Aberdeen
"Received the bags
today. Excellent service, thank you."
Martyn G, Kent
"Brilliant
service. Will definitely use again"
John B, Fakenham
"Hi, received
our vacuumcleanerbags today Nov. 20. Good service, Best
Regards,"
Liv O, Hafrsfjord, Norway
"Thanks so much
for the speedy delivery! I appreciate it! Have a wonderful
day!"
Marcia B, Michigan, United States
"Thank you so much
for your outstanding customer service. Hope to do business with you
again some time soon!!!"
Lory S, Sioux City, Iowa, United States
"Thank you for
your very good service and communication.I look forward to
receiving the bags. Sincerely,"
Scott S, Goose Creek, South Carolina , United States
"Whoever does your
marketing should be congratulated, what a lovely way of responding
to your customers in this horrid age of impersonal computerised
bullshit! I have certainly not been tempted to throw a brick
through my laptop screen in exasperation at the inadequacies and
rudeness and sheer affrontery of most companies I unfortunately
must deal with through this primitive and extremely limited means
of communication called the Internet. Whether 'the Baglady'
actually exists or not is incidental, well done, yes I will most
certainly use you again! What fun!!"
Sarah L, Brion, France
"thanks.....i got
the item n used it. am very happy n satisfied with the quality,as
promised. do expect more orders in future. cheers."
Thomas D, Dublin, Ireland
"Hello, I
jut wanted to drop you a line to say thanks very much for the
vacuum bags that I ordered yesterday which arrived in the post
today. Your company does itself proud with its excellent customer
service. Best wishes,"
Michael C, Leeds
"Hi would like to
say thanks very much for the instant dispatch of our hoover bags!
Very impressed with both yourselves and the Royal Mail service.
Ordered them one day and they were there the next morning. Will
definitely use you again. Thanks."
Jacqueline A, Felixstowe
"Hi baglady Just
to let you know my bags have arrived all ok and they fit my vacuum,
will be in touch when I need some more, thanks once again for a
great simple hassle free transaction. Regards"
Jacqui H-H, Whangarei, New Zealand
"Many thanks -
Bags arrived safely this morning....Excellent service.
Regards"
Margaret P, Fareham
"Hi Just to
let you know that the vacuum cleaner bags we ordered arrived this
morning. Thanks for all your help. I much appreciate you keeping us
informed of their progress & we shall certainly come back to
you when these run out! Regards"
Brian W, Aylesbury
Leanne E, Lautoka, Fiji
Mazli S, Choa Chu Kang, Singapore
Helen T, Criccieth
David C, Dundee
Peter H, Malvern
Robert R, Ljubljana, Slovenia
Christie K, St Helens
Chana S, Jerusalem Israel, Israel
Brian I, North Epping, Australia
Roy M, Valencia, Spain
Eileen M, London
Costas C, Lemesos, Cyprus
Chris L, Cheltenham
Peter Earnshaw, Cadiz, Spain
Angel R, Premia De Mar, Spain
Susanne L, Grantham